Grooming Studio
Bathing, coat care, trimming, nail clipping and skin-sensitive service notes for each pet profile.
Grooming, boarding, training and retail
Paw Haven
A warm neighborhood pet care studio designed for busy owners who want reliable grooming, safe daytime boarding, practical behavior coaching and trusted supplies in one place.
Business Concept
A complete pet service model built for repeat customers
Paw Haven is a fictional start-up created for an MIS entrepreneurship project. The store combines service appointments, membership plans, product sales, customer records and feedback analysis into one practical business model.
Instead of operating as a single grooming shop, Paw Haven works as a small service hub where every visit creates useful data: pet preferences, care history, inventory demand, staff scheduling and customer satisfaction.
4Core revenue streams
6Independent web pages
360°Pet care experience
Featured Areas
Everything a modern pet family needs
Day Boarding
Flexible half-day and full-day care with feeding records, rest time, play supervision and owner updates.
Behavior Coaching
Practical guidance for leash manners, basic commands, social confidence and healthy home routines.
Appointments
Customers can request services while the store manages time slots, staff capacity and pet-specific preparation.
Memberships
Monthly bundles encourage return visits through grooming credits, boarding discounts and retail coupons.
Inventory
Product categories, stock levels and reorder points support the retail side of the business.
Feedback
Reviews and service scores help the team improve service quality and customer retention.